Conscious Collective Privacy Policy
Our website address is: https://consciouscollective.co.za.
At Conscious Collective we value your right to privacy and your decision to share your information with us. We take the protection of your personal information seriously and want to be clear about how we use your information. If you find anything doesn’t make sense or seems unclear, please email us at support@consciouscollective.co.za
The purpose of this privacy policy is to describe how your personal information is collected, stored, used, and shared when you visit or make a purchase on consciouscollective.co.za.
This policy applies to:
a visitor to our website; or
a customer who orders or requests the goods we sell online or the service we provide.
The Personal Information we collect:
Device Information
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Order Information
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:
Your name, billing address, shipping address, payment information (including credit card numbers or any related payment or account numbers depending on payment method used such as Ozow, snapscan etc), email address, and phone number.
We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How we use your Personal Information
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We may in the future use device information digital marketing, advertising or retargeting.
Sharing your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above.
For example, we use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt-out of targeted advertising by clicking on the links below:
Facebook – https://www.facebook.com/settings/?tab=ads
Google – https://www.google.com/settings/ads/anonymous
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Email Marketing
We collect your personal information when you register to receive our newsletter and updates.
Should you wish to opt-out, you can “unsubscribe” at the bottom of the email.
Conscious Collective will not sell your personal information, passwords, payment information to any third party, except in the event of a merger, acquisition, asset sale, or change in control.
You can also request for your information to be deleted by contacting support@consciouscollective.co.za
Making Use of Your User Content.
You grant Conscious Collective a broad license to make use of your User Content, including but not limited to modifying, exhibiting, creating derivative works from, and making commercial use of your User Content.
Data Retention & Storage
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. You acknowledge and agree that Conscious Collective reserves the right to retain and store all data and information that we collect from you, in any manner and/or format we choose, in any location we select, for any duration of time. Conscious Collective reserves the right to delete, filter, edit, remove, or destroy any data and/or information we collect for any purpose without notice. If you request a password reset, your IP address will be included in the reset email.
Methods to Protect the Security of Your Personal Information & Payment Information
When transacting with Conscious Collective online, we process all payment and transactions – as well as collects all Personal Information and Payment Information – over a secure processing server (SSL-protected, with a valid SSL-certificate). If you transact with Conscious Collective via direct payment gateway, your Payment Information will be encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Minors
The Site is not intended for individuals under the age of 18.
Policy Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@consciouscollective.co.za
